Welcome to J.D. Byrider
We’re the leading used car and retail installment finance company enterprise in America, with more locations and a greater number of satisfied customers than any other buy here, pay here company.
We have 145 locations and more than 1 million customers… big numbers that can work for you! Here are some more numbers that can work for you: 95% sales satisfaction and 91% service satisfaction.
We’ve been honing our business for 24 years and, today, we offer better cars, more affordable pricing and payments, and better car care to people who need good cars and financing. Our goal is to match customers with a vehicle that fits their personal needs and budget… and we stand behind every car we sell. Check out our Good to Go™ Limited Warranty and additional warranties and/or extended service agreements that range from 12 months/12,000 miles all the way up to 36 months/36,000 miles, depending on the dealership.
Our J.D. Byrider Value-Added Pricing includes a comprehensive inspection, reconditioning, and the Good to Go Limited Warranty, as well as access to our Preferred Service Pricing, which includes discounts on oil changes, parts, and labor. These are all reasons why we believe J.D. Byrider is the way to go!
At J.D. Byrider, our purpose is to provide a program that exceeds our customers’ expectations and maximizes their opportunity for advancement. For us, “advancement” means our customers getting the chance to make their lives better. You get a good car to get to work, which is the start of getting back on your feet. You get the chance to improve your credit, which can put you in position to improve your life.
We maintain the highest regard for every customer, associate, and franchisee. Our values include the following:
- Integrity in all we do and say
- Caring attitude toward customers and team members
- Excellence to stay ahead of the competition and ensure long-term opportunities
- Team work to most effectively serve customers and solve problems
Steven E. Wedding
Chief Executive Officer
Steve has been with J.D. Byrider since September 1991. He has been President of J.D. Byrider since August 2004, and Chief Executive Officer and a member of the Board of Directors since May 2011. He previously served as Controller, Vice President of Financial Planning, Vice President of Franchise Operations, and Chief Financial Officer of J.D. Byrider. Steve has a Bachelor of Arts (1983) from the University of the South in Sewanee, Tennessee, and a Master of Business Administration (1985) from Emory University.
James R. England
President, J.D. Byrider Advertising Group, Inc.
A graduate of The Ohio State University, Jim has spent his career as an advertising and marketing professional, and has been with J.D. Byrider since 1999. He was trained as a Writer/Creative Director and has held executive marketing and advertising positions with Federated Department Stores and ITT, in addition to being Executive Vice President and Partner in several very successful advertising agencies.
Jim also serves as Vice Chairman of the Board of the American Heart Association® in Indianapolis. He was Chairman of the Indianapolis Start! Heart Walk in 2009 and 2010. Jim also served as President of the Indianapolis chapter of the American Advertising Federation and, for 20 years, as an Adjunct Professor in the Indiana University School of Journalism’s Indianapolis Campus, teaching advertising creative writing classes.
Jeffrey B. Higgins
Vice President, General Counsel, Secretary
Jeff has been with J.D. Byrider since 1991. He is a member of the American Bar Association and Indianapolis Bar Association.
A 1984 graduate of Denison University in Granville, Ohio, Jeff earned his J.D. from the Indiana University School of Law, Bloomington, in 1987.
Vice President, Talent and Development
Prior to joining J.D. Byrider in the fall of 2011, Bryan worked in various field and HR leadership roles with Kohl's and JCPenney. He earned his Bachelor of Arts degree in marketing at Michigan State University. Bryan has also served as a Big Brother for the United Way and as Treasurer and Board Member of the Frisco Amateur Summer Swim Team (nonprofit). Bryan is also a member of The Indianapolis SHRM chapter and is very involved with the Knights of Columbus.
Chief Information Officer
Mike, who has been with J.D. Byrider since 2000, pioneered the creation of our proprietary and unparalleled Discover™ operating and accounting system. He has more than 25 years of experience in information technology management with leading companies such as Indiana Insurance, ING Insurance and Banking, and Liberty Mutual Insurance.
Brad N. Malott
Vice President, Controller, Treasurer
An executive of J.D. Byrider since 1994, Brad has been in his current positions since 1999. He holds a Bachelor of Science in accounting from Ball State University.
Vice President, Franchise Sales
A 22 year veteran of the financial industry, Humbert has 19 years experience overseeing multiple markets for Wells Fargo & Co.. Since joining J.D. Byrider in 2010, he held the position of Senior Franchise Consultant prior to accepting the role as Director of Franchise Sales in October 2012. Humbert holds a dual degree in Business and Communications from the University of Pittsburgh.
Vice President, Franchising
A 25-year veteran in multi-unit leadership, Tom most recently served on the Executive Team and as SVP of Operations of 24 Hour Fitness. Prior to that position, he served as Vice President of Business Logistics at KB Home, and in various senior leadership positions at PepsiCo, Yum! Brands, and Avis Rent a Car.
Tom is considered an industry expert in multi-unit management processes and has written numerous articles on unit level productivity and profitability, people capability and capacity, developmental leadership, and the people continuum.
Tom is a member of the National Football League Alumni Association and NFL Charities, and is active in the Indianapolis chapter. He received his B.S. in business administration from the University of Nebraska in 1988, where he graduated with honors as a COSIDA academic all-American coached by Hall of Fame coach Dr. Tom Osborne.
James F. DeVoe Jr.
Member of Board of Directors
Jim earned a degree in business management from the Indiana University School of Business, Bloomington, in 1992. He also attended Northwood Institute in Midland, Michigan, where he received an Associate of Arts degree in automotive marketing in 1989. Jim spent many years with the J.D. Byrider organization, serving as CEO from 2006 to 2011.
Our Founder’s Vision
In 1979, the founder of J.D. Byrider, the late James F. DeVoe, opened a used car and special finance department at his Chevrolet-Cadillac dealership in Marion, Indiana. As with his original dealership, his goal was to do business the right way—the family way.
He came from a family heritage of more than five decades in the car business. Throughout that family history, the basis of success was a distinct philosophy of customer care:
That customer focus led Jim to see a need. The country was in a recession in 1979; the prime rate had soared above 20% and unemployment and gas prices were both extremely high. Consumer finance companies had abandoned the market.
Jim recognized that working people with credit challenges were being underserved. So he put a small ad in the local paper, offering good used cars and an opportunity to “buy here and pay here.”
The response was instant and almost overwhelming. As Jim became a recognized expert in this new business model, he began hosting seminars in Marion, teaching more than 700 car dealers from the United States and Canada. Auto Credit of Marion was a hit.
With his business growing, Jim envisioned an even broader opportunity. Across the nation, working people who had experienced a financial setback in life were being underserved by other dealerships. Again, putting the customer first, he fashioned an answer compatible with his family’s professional philosophy:
Treat the customer with dignity and respect. Consistently deliver dependable used cars, expert servicing, and affordable, on-site financing. And offer it all in a friendly and professional atmosphere.
With that personal commitment as a foundation, and nearly a decade of refinement, J.D. Byrider was born in 1989 with the sale of its first franchise.
Awards and Recognition
- Jim DeVoe, Sr. wins Ernst & Young “Entrepreneur of the Year” Award.
- J.D. Byrider recognized as one of America’s “Top 10 Franchise Opportunities” by SUCCESS Magazine.
- J.D. Byrider recognized as one America’s “Hottest Business Opportunities” by “American Business Review hosted by Morley Safer.”
- J.D. Byrider wins “Consumers’ Choice Award” in select cities in the Midwest.
- Tony Stewart wins three NASCAR Championships with J.D. Byrider on board as “Personal Services” sponsor.
- Tony Stewart Racing wins four World of Outlaws Sprint Car Championships with J.D. Byrider on board as Associate Sponsor.